How TimeTec Workforce Solutions Deliver Value by Automation
Fast forward to 2020, have things changed for the better?
There was a time when employees reported to work by signing on a logbook located at the front desk. The workforce system was non-existence, ...
TimeTec Biometrics Thermal Products
When Covid-19 hit, there are plenty of thermal face recognition products out there trying to grab the new opportunity in the new normal, esp...
Automation Disrupts Everything
Automation wave is coming strong around the world, disrupting all industries and everybody has to respond to it or face the consequences of being left behind. The financial industries are being shaken by automation, regardless of their preference. Robots are replacing people in warehouses and factories. Traditional businesses are rattled by the emerging business models that rely on data and not assets like Airbnb, Uber, Grab, and etc.
Data is being collected at all times from various sources and in different formats to feed organization with the best possible way to react about a decision or to a change that’s been happening. Some view automation as catastrophe for human workforce because they will be replaced by a system but some see it in a positive light where automation will provide employees with more time to focus on the things that matter, and to obtain accurate information without having to deal with human errors and noisy data.
When FingerTec embarked on this biometric journey, data automation was indeed our priority because we could foresee that major change that will take place in the future that will disrupt the equilibrium of the world we knew and data would be KEY. True to form, the world is going gaga about data, and now we are taking it literally to a higher level, the cloud. Having attendance data like biometrics data to be used in Windows software was a breakthrough 10 years back but having data to be used on a centralized cloud solution accessible worldwide is the world we live in today. Dealing with scattered data reduces effectiveness and productivity as opposed to having data at your fingertips at all times.
Workforce automation solutions must focus on providing convenience and practicality to its users so that they can embrace the new solutions without much hassle. In dealing with this disruption, FingerTec embraces change by being ready with not one cloud solution but an array of workforce solutions on cloud that can be deployed individually or as a whole by any company with a single sign-on and matching apps for user convenience.
TimeTec TA cloud-based time and attendance system manages employee work scheduling, clocking, rostering, attendance data, exporting of data to payroll and many more through the web and the app seamlessly. Around the corner, TimeTec Leave is about to be released to handle workforce leave management over the internet and on the app. TimeTec Leave manages leave accrual, balance, application, approval and etc, and a part of our solutions are interlink between one another, providing cohesiveness yet can be accessed by different people with different authority. TimeTec is cooking up TimeTec Hire, cloud-based recruitment solution that giving companies control over their hiring processes to dodge bad hires and save the company a lot of time and money.
Workforce automation has arrived whether you like it or not and data is an asset. People around the world are talking about big data analytics, internet of things, and etc. that requires data to be present, and readily available. There is no time for ‘wait and see’ attitude. Get over your curiosity and start getting in the game. Head over to www.timeteccloud.com and figure out how we could benefit your business or how you could grow the cloud business with us. Let’s!
Automation wave is coming strong around the world, disrupting all industries and everybody has to respond to it or face the consequences ...
5 Ways TimeTec Patrol Revolutionizes Guard Tours
1. TimeTec Patrol system replaces the traditional Single Function Patrol tools such as the Watchman Clock, and the RFID patrol stick with a smartphone downloaded with TimeTec Patrol app. Patrol guards can mark patrol checkpoints and sends feedback of patrolling activity in real time.
5. For the security admin, TimeTec Patrol can be used to assign new route plans on the go, communicate changes in plans, and establish standards using the various reports templates readily available on TimeTec Patrol.
1. TimeTec Patrol system replaces the traditional Single Function Patrol tools such as the Watchman Clock, and the RFID patrol stick wi...
The Art of Selling Cloud
Sales are contingent upon the attitude of the salesman - not the attitude of the prospect, William Clement Stone. When we started selling biometrics solutions more than 10 years ago, we glorified Internet marketing to market our solutions globally without incurring exorbitant marketing costs for the activities. Marketing biometrics solution this way has been proven successful, putting us on the global map at par with other renowned brands of the industry. Now, selling cloud solutions poses us with another challenge of how to push these software products to the market effectively and sustain those customers for the longest time.
Who would be (most likely to be) using our cloud solutions? Do we anticipate small medium enterprises to start deploying cloud or MNCs would be the better potentials to take the bait? Identification of the right customers is paramount to determine how we focus and channel our resources to the target group. From our limited experience in the cloud business, the consumption of cloud is focused on companies around 100-3000 employees having multiple branches that require automation in attendance and a system that can handle staff mobility effectively. Knowing exactly what the right customers want, the tailoring of the marketing activities can be focused and carried out suitably.
So what do they want, and how to identify the requirements? Selling cloud, unlike regular software, shouldn’t be tailored to each customer’s whims and fancies on customizations. However, it doesn’t mean that things get simpler, as the challenge would be to determine features that are beneficial to majority customers. For TimeTec TA for example, the appeal is the accessibility, connectivity, scalability and ease of use, definitely. And with ample great features in the solution such as scheduling and roster management, the price USD2 per user per month justifies the investment. Selling cloud is consultative; where a salesperson should spend time with a customer to understand problems they are having and advising solutions from the software that can solve those problems effectively. While doing that, perhaps the salesperson can also identify some other problems that do not have the solutions yet in the product but could be developed in the next upgrade for the purpose of customer retention. In short, with cloud solutions, the progress never stops.
Cost of customer acquisition is getting higher as we speak and it’s only wise to tap on the existing customers to cross sell and upsell our cloud solutions. TimeTec itself comprises of 8 cloud solutions covering 5 for the workforce management with TimeTec TA, TimeTec Hire, TimeTec Leave, TimeTec VMS, and TimeTec Mobile Workforce and 3 for security industry with i-Neighbour, EpiCamera and TimeTec Patrol. There is a high chance that if the customer is pleased with TimeTec TA, that they are going to move on to another solution that could ease the workload for example TimeTec Leave. Cross selling solutions to a client does not only cut the cost of customer acquisition but it also creates customer loyalty that goes a long way for a cloud brand.
TimeTec is at the beginning of this journey and we are taking careful steps when walking on cloud business. We believe strongly that our solutions could make the working world a better place, and the only direction we have to go is up with TimeTec. With the support of all our global customers and resellers that have been with us all these years, we are confident that we could. Perhaps, we have not mastered the art of selling Cloud yet but with enough knowledge and practice, we are confident we’ll get there.
Sales are contingent upon the attitude of the salesman - not the attitude of the prospect, William Clement Stone. When we started sellin...
Yes, We Go Beyond Biometrics
We Go Wireless with NFC and Beacon Technologies! When this company started at the start of the millennium, biometrics technology ...
Brexit or Bremain? Cloud & DevOps World or IFSEC?
I witnessed the referendum of UK and it quickly became the historical moment and shocked the world when UK voted to exit the European Union. It happened a day after the Cloud & DevOps World 2016, London. This two-day forum was held at Olympia Exhibition Hall, on the 21st and 22nd of June. Simultaneously or so a three-day Security Exhibition, IFSEC International 2016 was on-going at a much larger exhibition hall in ExCel, London. I have managed to make a visit on its last day, which was on the 23rd, the same day when the Britons casted their votes to mandate on exiting or remaining in EU.
I don't think there’s a need for me to talk about the impacts of Brexit, because it was well taken care of by experts flooding their views in the papers and Internet. I’m just plainly discussing the difference between Cloud & DevOps and IFSEC. If I have to choose, should we remain and partake in Cloud & DevOps next year, or to exit and get back to IFSEC that we left a year ago?
IFSEC is no longer new to those who are actively involved in the security industry. Visiting IFSEC is like meeting some old friends, exchanging pleasantries and gossiping the same old stories. Yes, new products were being introduced every year, like products related to Internet of Things, smart home system, and even cloud technology and Apps, but the vast conventional security products still took up 90% of the exhibition hall. There were hardly any new show-stopping products that manage to create disruptive impacts during the exhibition. In other words there were no WOW moments! No doubt that the trade shows drew larger crowd compared to Cloud & DevOps. However, there were many dull faces that were booth hopping to occupy their time.
Cloud & DevOps World 2016 is a mosaic of Knowledge & Networking Division of Informa PLCC, which operates in the heart of Knowledge & Information Economy. No hush-hush that it is a leading business intelligence, academic publishing, knowledge and event-exploring medium. So forums and exhibitions becomes their main focus just like the auxiliary events.
If we split the cloud technology solutions into 3 main categories, there would be Platform as a service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS). If I were to make my two-cents worth wrap up, the show was not equally spread out within the categories. The anticipation to hear from some of the cloud giants like Amazon, Microsoft, and Salesforce were let down, as they did not participate. It was mostly cloud consultancies and service providers exhibiting their cloud management, storage, training, cloud virtualization, optimization assessment, cloud strategy and planning and cloud security. We were proud to take the slice of being the only SaaS provider for our 8 applications in the entire show.
Our partner, Bob Marshall, managing director of CSD Global Group, turned up with his three key personnel and took interest in our new cloud guard tour system, TimeTec Patrol. He also requested a demo account to try on and get familiar with before we could start marketing it. To my surprise, one of the visitors said that he had already created a trial account for TimeTec TA and wants to be our partner. One potential end user with more than a hundred chain stores inquired whether shift swaps are possible in TimeTec TA, which I have told him that it is currently under development. More excitingly we had a very keen company from Turkey who wanted to sign up as our premier partner for I-Neighbour, a residential visitor management system.
I don’t think the response for Cloud & DevOps was overwhelming this year, but we’re certainly happy about cultivating some quality leads. Cloud computing is still in its infancy stage, the exposure and preparation is much more important than making a grand leap in pursuing the sales activities.
I conclude that since we have stridden a giant step to transform ourselves from a biometric product supplier to a cloud solution provider, we now need to establish a cloud platform rather than pinning focus on the existing security market. This whopping huge migration from hardware selling to software subscription clearly firms the need for us to build a Cloud Ecosystem.
Therefore, between ‘Brexit’ and ‘Bremain’, I made up my mind: See you again in Cloud & DevOps World 2017 in a much larger Exhibition Hall, ExCel, London.
By Teh Hon Seng, Chief Executive Officer
A meet up with UK partners I witnessed the referendum of UK and it quickly became the historical moment and shocked the world when UK ...
8 Noteworthy FingerTec Developments in 2015
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| Making the transition to cloud is part of the development this year. |
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| More news and more developments are on the way! |
Making the transition to cloud is part of the development this year. 1. FCC Stores FingerTec Data Free on Clou...
TACKLE ATTENDANCE ABSENTEEISM AND TARDINESS BY HAVING A CLEAR ATTENDANCE POLICY IN PLACE
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| Sample Attendance Policy for a company, it could be as comprehensive or as simple as you want it to be. |
Now that your company has installed the latest technology such as biometrics fingerprint system to monitor and manage staff’s time attendan...
TimeTec Cloud Loyalty Program – Reseller, Gear Up, Let’s Go!
Starting September 2014, FingerTec has introduced TimeTec Cloud Loyalty Program where customers will receive Time Clock Terminals free of charge when they subscribe to a minimum 3 blocks of TimeTec Cloud licenses. This program has sparked a lot of interests from our worldwide end-customers; the number of trial accounts spiked throughout the month.
FingerTec wants to continue the legacy of making things easy and therefore, the simple policy is introduced for the TimeTec Cloud Loyalty Program. Read on: (http://www.timeteccloud.com/loyaltyprogram/termsandconditions.html).
Once the subscription is completed successfully, FingerTec will ship your item(s) within 2 working days, no questions asked and no payment is required for the hardware. Connect your terminal with TimeTec Cloud and voila, your advanced attendance system is in place.
And For Distributors and Resellers, follow these steps to be TimeTecCloud’d!
Starting September 2014, FingerTec has introduced TimeTec Cloud Loyalty Program where customers will receive Time Clock Terminals free of ...
TimeTec Cloud User Video Guide is Now Available!
For the uninitiated, TimeTec Cloud is our widely-acclaimed cloud-based time & attendance solution created by placing the priority of an organization’s need for a convenient system in mind. TimeTec Cloud aims to reduce costly administrative overheads by eliminating manual timecard calculations. Apart from that, TimeTecCloud also plays an active role in minimizing support and labor costs as storage of all data from your terminals is managed, maintained, and monitored by our TimeTec Cloud servers.
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| Just click on the video and learn away! |
For the uninitiated, TimeTec Cloud is our widely-acclaimed cloud-based time & attendance solution created by placing the priority of ...


















