FingerTec USA: Advanced Solutions and Support
With the mission statement, “to see our customer as our employer, and to find a satisfactory resolution for any customer concern,” it’s no wonder that FingerTec USA offers such a powerful set of support tools suited to a wide variety of company needs.Phone Training
Hired a new employee? Promoted a manager? Looking to optimize all of the options on your employee clock in software? Confused about our fingerprint reader software? FingerTec offers phone training modules tailored specifically to your situation. Your time is valuable, so expert trainers focus only on what you need, providing structured guidance and facilitating efficient knowledge acquisition. Your staff will feel comfortable and confident in no time at all.
Annual and Monthly Support
Now that you and your staff are so well trained, nothing can go wrong – right? We do our best to set you up for smooth sailing, but if you do encounter any issues, we're happy to help your staff remedy the situation and learn from the experience. For our clients' convenience, our annual and monthly support packages cover a range of troubleshooting options, including:
- phone
- live chat
- support ticket
In most cases, you’ll get a response within just a few minutes.
The fact of that matter is that security, access control, and timekeeping software are only as strong as the knowledge and expertise that support them. That’s why FingerTec doesn’t stop at the door – they're with you all the way.
by FingerTec USA
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