Showing posts with label TimeTec solutions. Show all posts

How TimeTec Workforce Solutions Deliver Value by Automation


There was a time when employees reported to work by signing on a logbook located at the front desk. The workforce system was non-existence, and employee matters were handled manually. 


Fast forward to 2020, have things changed for the better? 

For some, change is natural. For some others, it needs a nudge and eventually a push to seek improvements. Surprisingly, there are still many government and private sector organizations that prefer to stick to what they know and manage their business in the 'usual' way. In fact, many are still loyal to a punch card system for time and attendance monitoring, using the physical form to submit leave applications, signing in on a logbook for visitor management, and there goes the list continuing...

So, it begs the question of why automation should be appealing to the traditionalists? What are the advantages of this change and is the cost justifiable? Those who prefer the old ways might shy away from exploring new ways due to a lack of knowledge and expertise, and some are concerned about the high investment of a new system. It has to be stressed that the old-fashioned way could cost a business a hefty price and a hindrance to its future growth.    

Automation in business comes with numerous advantages. It is not merely a buzzword or a trend in business, and it is not limited to the system in the production line, it is also crucial for workforce management. Improvement in the internal process is the key to healthy growth. Businesses have to welcome automation in all aspects with open arms. Amongst the benefits of automation is the reduction of admin work, which translates to a reduction in the work hours, which eventually reduces the overall operating cost as a whole. Besides, automation streamlines communication, it provides greater visibility to the stakeholders, it offers efficient task management, improves operational stability, improves work quality, and increases employee engagement. 

And let's explore how TimeTec cloud solutions deliver values from automation.



Data Collection is a massive problem for many organizations, particularly the ones that have multiple branches locally and abroad. How to get all the data in the system uniform and in a reliable manner? TimeTec delivers automation in data collection through the ability to connect to the data collecting tools at various points. For time attendance solution, as an example, TimeTec TA users can report time through biometrics readers and many ways through the App, and all data collected will be available either in the branch and in the headquarters ready for processing. All these tools are connected seamlessly into the system, making it convenient for both users and administrators. For the leave management system, TimeTec Leave, data comes from the App and the web, centralized for the convenience of the superiors and administrators. Ultimately, TimeTec systems make data collection simple and reliable. 

Data Settings/Scheduling for a manual system is a long process because it has to be done, repeatedly, all over again, month in, month out or depending on the cycle. With TimeTec solutions, administrators need to figure out the settings and the schedules at the beginning of the implementation, and they will be applied for all or selected users until some specific amendments are required. Having all settings and schedules done right once reduces a lot of tedious work by the administrator throughout the year. TimeTec solutions offer versatile settings that fit diverse customer requirements.

Data Processing is another uphill challenge in a manual system. TimeTec solutions offer automatic data processing based on the settings and schedules that have been preset, making the process easier and quicker. Automation in data processing provides the admin with reliable data for payroll and other human resource purposes at any time of day because of data accessibility and centralization. Data in TimeTec solutions are ever ready for the organization to apply.

Report and Analysis. The report presents the data as is, while analysis is the interpretation of the data for specific purposes. TimeTec provides a variety of both automatically. It saves time, it is reliable, accurate, and presentable. 

There is no Monitoring in a manual system. If there is, it has to be manually done and impracticable. TimeTec solutions, on the other hand, provide many tools for the management to automatically monitor workforce activities, performance, and productivity. For example, the GPS clocking in TimeTec TA will provide the company with a contract tracing of the whereabouts of the staff during office hours. Plus, TimeTec provides automatic Notifications on multiple aspects to alert all the parties involved in the updates. 


Switching to an automated and digitized system like TimeTec is no longer a question to contemplate by companies in the 21st century. A small investment for this change will bring about a mountain of benefits to the business operation and sustainability in the long run. There is no room for sentimentalism. The manual system is not cost-effective, to say the least. It is time to chuck them out to achieve better productivity, quality, and engagement in your business. At the end of the day, your business requires data that can provide you with ways to save cost, time, and make informed decisions. 

TimeTec solutions are cloud-based workforce solutions designed to deliver more values to your organizations at an affordable and scalable price. Apart from automation, TimeTec solutions provide more values through their varied features and functions. Explore TimeTec solutions at www.timeteccloud.com 






There was a time when employees reported to work by signing on a logbook located at the front desk. The workforce system was non-existence, ...

TimeTec Biometrics Thermal Products



When Covid-19 hit, there are plenty of thermal face recognition products out there trying to grab the new opportunity in the new normal, especially when the normal businesses get hit hard. 

Almost all the similar products are from the country that first detected the Coronavirus. Nevertheless, these are the transitional products for temporarily measuring the body temperatures during the Covid threat, and they would be literally useless when the crisis is over if it comes without proper software. 

What is the proper software to prolong their life cycles and put them into normal use? 
The core software: Time Attendance and Access Control
The supplementary software: visitor management

And frankly, rarely any hardware providers have either one, not to mention both or more. Most of them claimed they have, but proved otherwise. And China manufacturers are good at producing hardware, none of them come up with good software products. 

Then who should the customers look for to save their huge investment? 

TimeTec la. Who else? 

We have been in the market for twenty years, have developed the world-class Windows and cloud-based time attendance, access control system, and visitor management as well, perfectly integrated with biometrics device cum temperature module. 

We help our customers in their Digital Transformation in the workforce management in the new normal with the health screening module, not only confined to the limited short-term purpose temporary body temperature measures without any added value. 

The opportunists’ advertisements shout very loud, but timid in every in-depth deliverable. 

And ya, our products are selling like hotcakes.



Teh Hon Seng, Group CEO of TimeTec Group of Companies. Prior to forming TimeTec, Teh led PUC Founder (MSC) Bhd to be listed on MESDAQ (ACE) market of Bursa Malaysia in 2002. Teh initiated the R&D in fingerprint technology in 2000, which later developed into a renowned global brand for commercial fingerprint product known as FingerTec. In 2008, he foresaw the trend of cloud computing and mobile technology, and over the years, he had strategically diversified and transformed its biometric-focused products into a suite of cloud solutions that aimed at workforce management and security industries including smart communities that centered around the cloud ecosystem. Teh has more than 10 patents to his name, and he is also a columnist in a local newspaper and a writer of several books.

When Covid-19 hit, there are plenty of thermal face recognition products out there trying to grab the new opportunity in the new normal, esp...

The Art of Selling Cloud


Sales are contingent upon the attitude of the salesman - not the attitude of the prospect, William Clement Stone. When we started selling biometrics solutions more than 10 years ago, we glorified Internet marketing to market our solutions globally without incurring exorbitant marketing costs for the activities. Marketing biometrics solution this way has been proven successful, putting us on the global map at par with other renowned brands of the industry. Now, selling cloud solutions poses us with another challenge of how to push these software products to the market effectively and sustain those customers for the longest time.

Who would be (most likely to be) using our cloud solutions? Do we anticipate small medium enterprises to start deploying cloud or MNCs would be the better potentials to take the bait? Identification of the right customers is paramount to determine how we focus and channel our resources to the target group. From our limited experience in the cloud business, the consumption of cloud is focused on companies around 100-3000 employees having multiple branches that require automation in attendance and a system that can handle staff mobility effectively. Knowing exactly what the right customers want, the tailoring of the marketing activities can be focused and carried out suitably. 

So what do they want, and how to identify the requirements? Selling cloud, unlike regular software, shouldn’t be tailored to each customer’s whims and fancies on customizations. However, it doesn’t mean that things get simpler, as the challenge would be to determine features that are beneficial to majority customers.  For TimeTec TA for example, the appeal is the accessibility, connectivity, scalability and ease of use, definitely. And with ample great features in the solution such as scheduling and roster management, the price USD2 per user per month justifies the investment. Selling cloud is consultative; where a salesperson should spend time with a customer to understand problems they are having and advising solutions from the software that can solve those problems effectively. While doing that, perhaps the salesperson can also identify some other problems that do not have the solutions yet in the product but could be developed in the next upgrade for the purpose of customer retention. In short, with cloud solutions, the progress never stops. 

Cost of customer acquisition is getting higher as we speak and it’s only wise to tap on the existing customers to cross sell and upsell our cloud solutions. TimeTec itself comprises of 8 cloud solutions covering 5 for the workforce management with TimeTec TA, TimeTec Hire, TimeTec Leave, TimeTec VMS, and TimeTec Mobile Workforce and 3 for security industry with i-Neighbour, EpiCamera and TimeTec Patrol. There is a high chance that if the customer is pleased with TimeTec TA, that they are going to move on to another solution that could ease the workload for example TimeTec Leave. Cross selling solutions to a client does not only cut the cost of customer acquisition but it also creates customer loyalty that goes a long way for a cloud brand. 

TimeTec is at the beginning of this journey and we are taking careful steps when walking on cloud business. We believe strongly that our solutions could make the working world a better place, and the only direction we have to go is up with TimeTec. With the support of all our global customers and resellers that have been with us all these years, we are confident that we could. Perhaps, we have not mastered the art of selling Cloud yet but with enough knowledge and practice, we are confident we’ll get there.  

Sales are contingent upon the attitude of the salesman - not the attitude of the prospect, William Clement Stone. When we started sellin...

Yes, We Go Beyond Biometrics


We Go Wireless with NFC and Beacon Technologies!


When this company started at the start of the millennium, biometrics technology was a novelty. The oohs and aahs of discovering a new technology, and the market were instantly attracted to the level of security biometrics had to offer. Fast forward 16 years, the market is still very much excited about biometrics solutions because it provides exclusive authentication of every user with the use of fingerprint and facial recognition like no other security technology could. According to a recently released TechSci Research Report “Global Biometrics Market By Type, By End Use Sector, By Region, Competition Forecast and Opportunities, 2011 – 2021”, the global biometrics market is projected to surpass $ 24.8 billion by 2021. The market for biometrics is still fairly large and continues growing. In tandem with biometrics popularity however, other technologies also are making their way into the market share, and gaining tractions from the developers, system integrators and users alike.

NFC and Beacon are the two technologies riding the wave of BYOD, bring your own device and the iOT, Internet of Things concept. Both are using the smartphones to read information transmitted by the devices installed all around. The utilization of these technologies is highly dependent on the developers’ objectives, and for FingerTec, we keep our focus intact in the workforce and security industry, adding options for our customers to choose.

The first product to be deployed at TimeTec with NFC technology is TimeTec Patrol mobile app solution at www.timetecpatrol.com. The Patrol app is designed to read the signal transmitted by the NFC tags via the smartphone and transmit the data back to the cloud server for information. The NFC tag is first loaded with information during registration that is useful for patrol solution and each tag is unique for reference.  

Patrol routes are determined for patrolling guards to know the direction of their duty and they are responsible to report incidents back to the post to ensure safety. By having these NFC tags installed along designated routes, patrolling guards are instructed to tap on each tag on that route in the given time provided and report incident encountered instantly via their smartphone and all information will be pushed to TimeTec cloud server for instant access of information.


In brief, the NFC technology enables real-time monitoring and the deployment of this technology is affordable by utilizing the readily available smartphones, the mobile app, the inexpensive NFC tags and the convenient cloud solution. TimeTec Patrol app will be available around the corner for security practitioners to benefit from.

FingerTec will then move on to NFC attendance for TimeTec TA and the initial research on Beacon technology has been carried out to assimilate this technology into our product portfolio. Technology evolves and we have to move with the trend and time in order to penetrate into new market and to provide various options to our customers. There are various elements to be considered in the development of a certain technology, and mobility, accessibility, convenience as well as affordability top the list of yays that we need to achieve with NFC and Beacon technologies.

As usage of smartphones and Internet gets worldwide, tapping on wireless technology is definitely inevitable. Follow our FB page FingerTec Worldwide and subscribe to  FingerTec Newsletter for NFC solution’s announcement soon.

We Go Wireless with NFC and Beacon Technologies! When this company started at the start of the millennium, biometrics technology ...