Lead By Example

Lead by example? Talk the walk or walk the talk?

After I read a column in our local tabloid, The Sun, I decided to write a complaint letter to the CEO that the columnist had mentioned, which he said is also his close friend. This is because, he quoted, both of them praised Amazon’s high quality on customer service.

I half expected I would get any reply from this CEO from a leading online recruitment company in this region, when I know usually one’s high approval on something might not necessarily apply to his own organization, especially when we already have some awful experience dealing with them, which further leaves me with no illusion.  

This, is how the corresponding letter looks like:

Lead by example? Talk the walk or walk the talk? After I read a column in our local tabloid,  The Sun,  I  decided to write a compl...